Here are a few testimonials from our customers.

If you would like to submit a testimonial and share your experience with Gould's please click here

Mrs. O Smith

I would just like to say thankyou for the brilliant service I have always had with yourselves. Ultimately I called into store on a lunch time. Purchased a new dishwasher at the right price and it was up and running by 4 0''clock same afternoon. Cannot get better than that. Well done Goulds and their friendly staff. oh and nice to see the website only just realized about the testimonials.

Judith Bolton

I live in South Wales which could make it difficult to sort out some problems that my 91 year old Dad meets, especially if they involve household appliances, TV etc. His home is Lanesfield and a hearing loss means that telephone conversations are not easy and letters take too long. However I am always confident that Gould''s will not only solve any electrical problem he has but will do it in a friendly, supportive manner. AlI have to do is phone them. I cannot thank the staff enough.

Geoff Davies

A small way of saying a BIG thank you to the bosses and fantastic staff of the friendliest and most helpful store in the area.

Richard and Jean Platt

Just a few words to express our gratitude to Don at Goulds. He has set up our TV and has been so helpful,friendly and knowledgeable. He and his superb attitude is reason why we chose Goulds. Thank you Don for your help, very much appreciated.

Vera Farnell

A couple of weeks ago I bought a fridge/freezer from Goulds. The 2 men who delivered it took away an old American style one, and had to remove not only the fridge doors but also the kitchen door! Your customer service went above and beyond. Goulds can certainly teach some other retailers a thing or two about real service. Well done!


Mrs. S.Angus

Just a short note of thanks to the two gentlemen from Gould's, who came to my rescue a few weeks ago when my washing machine flooded my utility room.

They were prompt and helpful beyond the call of duty,and yet again proved what a wise choice we'd made in purchasing yet another of our domestic appliances from your company!

Well done all....

Many thanks,


Sue Angus

Dennis Hollihead

brilliant store, very pleased with our tv from goulds, excellent after care, very friendly helpful but not pushy staff, thank you

Martin gerngross

Thank you for the washer dryer I bought from you.The product is fantastic,not one problem.It was fitted perfectly,the delivery was prompt,the old machine was taken away and all the rubbish was cleared away.I shall be using you again for all my electrical products.All in all,faultless.

Mrs. D. Williams

Many thanks for coming out so promptly to retune our television. Your engineer Don was extremely helpful and he is a great asset to your company.

Yours faithfully,

Mrs. D.Williams

Marion Wyers

Dear Sirs,

As you know I purchased a fridge from you a few days ago.The delivery was made the same day,installed for me and all the packaging taken away.I thought the fridge was not working and came to see you about it.Again the same day a man came to see what the trouble was and he was most helpful.It was not the fridge at fault and it is now working perfectly.

I wish to thank you very much for the service you have given to me.

Yours sincerely,

Marion Wyers (Mrs).


Mr & Mrs Dyke

Some weeks ago I purchased a new oven and hob. From the start Gould''s service and delivery was perfect. I would say that the best service I have ever received. Well done, I shall be returning
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Registered in England. Number 1811523. Registered office: 4 Bilston Street, Sedgley, Dudley DY3 1JB.