Here are a few testimonials from our customers.

If you would like to submit a testimonial and share your experience with Gould's please click here

Mrs. O Smith

I would just like to say thankyou for the brilliant service I have always had with yourselves. Ultimately I called into store on a lunch time. Purchased a new dishwasher at the right price and it was up and running by 4 0''clock same afternoon. Cannot get better than that. Well done Goulds and their friendly staff. oh and nice to see the website only just realized about the testimonials.

Mrs. S.Angus

Just a short note of thanks to the two gentlemen from Gould's, who came to my rescue a few weeks ago when my washing machine flooded my utility room.

They were prompt and helpful beyond the call of duty,and yet again proved what a wise choice we'd made in purchasing yet another of our domestic appliances from your company!

Well done all....

Many thanks,


Sue Angus

Geoff Davies

A small way of saying a BIG thank you to the bosses and fantastic staff of the friendliest and most helpful store in the area.

Judith Bolton

I live in South Wales which could make it difficult to sort out some problems that my 91 year old Dad meets, especially if they involve household appliances, TV etc. His home is Lanesfield and a hearing loss means that telephone conversations are not easy and letters take too long. However I am always confident that Gould''s will not only solve any electrical problem he has but will do it in a friendly, supportive manner. AlI have to do is phone them. I cannot thank the staff enough.

Martin gerngross

Thank you for the washer dryer I bought from you.The product is fantastic,not one problem.It was fitted perfectly,the delivery was prompt,the old machine was taken away and all the rubbish was cleared away.I shall be using you again for all my electrical products.All in all,faultless.

Marion Wyers

Dear Sirs,

As you know I purchased a fridge from you a few days ago.The delivery was made the same day,installed for me and all the packaging taken away.I thought the fridge was not working and came to see you about it.Again the same day a man came to see what the trouble was and he was most helpful.It was not the fridge at fault and it is now working perfectly.

I wish to thank you very much for the service you have given to me.

Yours sincerely,

Marion Wyers (Mrs).


Mrs. D. Williams

Many thanks for coming out so promptly to retune our television. Your engineer Don was extremely helpful and he is a great asset to your company.

Yours faithfully,

Mrs. D.Williams

Mr Venables

We discovered a problem with our fridge freezer Monday evening. I rang Goulds at 9am Tuesday morning to purchase a new one. It was delivered and fitted by 11am the same day - unbelievably prompt delivery. My wife is recovering from a serious accident and so was unable able to clean the area behind the fridge freezer. The men who delivered the freezer kindly cleaned the area before installing the new one - so excellent service too! We have used Goulds for many years and highly recommend them.

Richard and Jean Platt

Just a few words to express our gratitude to Don at Goulds. He has set up our TV and has been so helpful,friendly and knowledgeable. He and his superb attitude is reason why we chose Goulds. Thank you Don for your help, very much appreciated.

Mr & Mrs Dyke

Some weeks ago I purchased a new oven and hob. From the start Gould''s service and delivery was perfect. I would say that the best service I have ever received. Well done, I shall be returning

Mr.& Mrs. Breakspear

Dear All,

Just a note to say a big thank you for the fantastic service we have received from "Goulds" during the past 30+ years.There could never be a company which has such dedicated and friendly staff.Nothing has been too much trouble and this has been much appreciated.

I would always recommend "Goulds" and will continue to do so.Once again "Thank you all".

Continued success & Best Wishes,

Sharon & Mel.

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Registered in England. Number 1811523. Registered office: 4 Bilston Street, Sedgley, Dudley DY3 1JB.